Customer Service Representative Houston

Customer Service Representative

Full Time • Houston
Benefits:
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Training & development
 Location: 601 SAWYER ST HOUSTON TX 77007
Pay rate: $18.95/hr.
Work Schedule: Monday to Friday - 8:30 am to 5:30 pm.
Work Type: Contract

Job Description:
Assisting in composing data for use in a variety of reports, surveys, inventories, and studies. Provides clerical assistance and answers phones as needed. Will assist with daily mail preparation and perform other duties as requested. Must have a valid Texas Driver's License and comply with  COH AP2.2 policy.

Knowledge & Experience:
  • Basic knowledge of grammar, spelling, punctuation, and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.
  • Two years of administrative or customer service-related experience are required. 

Summary:
  • Work consists of fairly standard procedures and tasks where basic analytic ability is required, as in the comparison of numbers and simple facts in selecting the correct action.
  •  Work is typically performed under close to moderate supervision of routine duties to ensure completion of tasks.
  • The supervisor is generally close by to answer questions.
  • Level of internal contact is primarily with the clerical and technical staff. Interaction involves routine information exchange and/or simple service activity requiring common courtesy; e.g., answering questions, and giving directions in response to simple requests.
  • Level of external contact is primarily with citizens, visitors, and/or mid-level representatives of government agencies, guests, vendors, and professional contacts with allied organizations.
  • Interaction requires substantial sensitivity and cooperation; e.g., lower-level problem resolution, providing information to citizens who from time to time may be irate 
Compensation: $18.95 per hour




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